Privacy Policy
At NutriLife Indonesia, we are deeply committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website NutriLife Indonesia, use our services, or interact with us. We encourage you to read this policy carefully to understand our practices regarding your data.
Information We Collect
We collect various types of information to provide and improve our services to you. This information can be categorized as follows:
- Personal Identifiable Information (PII): This includes data that can be used to identify you directly, such as your name, email address, phone number, and physical address, which you voluntarily provide when you register for an account, subscribe to our newsletter, fill out our booking/consultation form, or contact us directly.
- Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and the dates and times of your visits. This data helps us understand user behavior and improve our website's functionality and user experience.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are small data files stored on your device. For more detailed information on how we use cookies, please refer to our Cookie Policy.
- Health-Related Information: If you use our consultation or booking services, you may voluntarily provide health-related information relevant to your nutritional goals. This sensitive information is treated with the utmost confidentiality and is only used to provide personalized dietary advice and support.
How We Use Your Information
The information we collect is used for various purposes, including but not limited to:
- Service Provision: To provide, operate, and maintain our services, including scheduling consultations and delivering nutritional plans.
- Communication: To communicate with you, respond to your inquiries, send you important updates, newsletters, and promotional materials that may be of interest to you, based on your preferences.
- Personalization: To personalize your experience on our website and tailor our services to your specific needs and preferences.
- Analytics and Improvement: To monitor and analyze the usage of our website, gather statistical data, and improve our services, content, and user experience.
- Security: To detect, prevent, and address technical issues, fraud, or other security vulnerabilities.
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your Personal Identifiable Information to outside parties without your consent, except in the following situations:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., payment processors, hosting providers, email service providers). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business assets. We will notify you before your personal information becomes subject to a different privacy policy.
- Consent: We may share your information with your explicit consent for specific purposes.
Data Security
The security of your data is paramount to us. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include:
- Encryption: We use Secure Socket Layer (SSL) technology to encrypt sensitive information transmitted online.
- Access Control: Access to your personal data is restricted to authorized personnel who need the information to perform a specific job (e.g., billing or customer service).
- Regular Audits: We regularly review our data collection, storage, and processing practices to prevent unauthorized access.
- Physical Security: Our servers are maintained in secure environments with restricted access.
While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the information provided below.
Cookie Usage
As mentioned, we use cookies to enhance your experience on our website. Cookies help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. For a comprehensive understanding of how we use cookies, please review our dedicated Cookie Policy.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, our practices, or your dealings with our website, please do not hesitate to contact us: